Privacy Statement on the User Experience Improvement Plan of 51Earth
The “User Experience Improvement Plan of 51Earth” is a plan initiated by the products team of 51WORLD High Technology (HK) Co., Limited (“we” or “51Earth”) for the purpose of improving user experience by collecting and analyzing products usage data and improving product quality.
If you do not want to send such data to 51Earth, please send an email to 51earth@51earth.com or call us at (+86) 010-84388170.
1. Categories of statistics data
1.1 Product function usage
We will continue to enhance and improve product function to fulfill new needs of users. Therefore, we need to know the usage of each product function, that is, how many users are using the product function, so that we can make correct judgments on the importance of each product function, and adjust the R&D priority of each product function. We use the same method as well-known websites to count the number of visits to each page to count the usage of product function.
1.2 Product function improvement
Since product usage environments differ greatly from each other, there will always be situations that cannot be handled in a certain environment of any user even if product design is carefully considered. In order to help improve product function, the product will send back some obvious situations that cannot be handled. By analyzing these abnormal situations, we will quickly improve the product function.
1.3 Program error log
In case of an unexpected program error or crash, the program will automatically generate an error log, which can help easily locate the cause of the error or crash and improve product quality.
2. Data storage period
We will only retain your information for such period as necessary to achieve the purposes stated herein. Besides, when our products or services cease to operate, we will notify you in the form of notifications, announcements, etc., and delete your information or anonymize it within a reasonable period of time.
3. Participating in the User Experience Improvement Plan will not infringe on your privacy
We collect relevant data only for the purpose of improving the service quality and efficiency of the products and improving user experience. We will never push any information unrelated to the products or services to you.
4. Exit plan
You may choose, at your discretion, whether to join the “User Experience Improvement Plan of 51Earth”. With the development of our products, we may make modifications to the User Experience Improvement Plan. In such case, we will notify you in a timely manner by posting the information in a prominent place on the product and the website and making it clear in client program. If you choose to continue using 51Earth’s services, it means that you agree to accept these modifications.